OREBRON

Player support

Stuck?
Let’s get you back in the game.

Tell us what went sideways. A few useful details help our small team find the problem faster and get the right quest started.

Send a support request

01 / Pick a path

What can we help with?

Game trouble

Crashes, loading loops or something that simply will not play.

Bug report

A strange interaction, visual glitch or a rule behaving badly.

Save progress

Tell us which game, device and player details you still have.

02 / Quick checkpoint

Four moves before you call for help.

These quick checks solve many temporary game problems.

  1. 01

    Close and reopen the game.

  2. 02

    Update the game and your device software.

  3. 03

    Restart your device and check your connection.

  4. 04

    Note what happened just before the problem appeared.

03 / Useful answers

Before you hit send.

How do I report a bug?

Email our support team with a short description of what happened and the steps that led to it. Screenshots or a short video can help us understand the issue.

What should I include in a bug report?

Please include the game name, your device model, operating system version, game version and the steps that reproduce the problem.

Can you restore lost game progress?

Recovery options depend on the game and how progress was saved. Send us the game, device and player details you have, and we will check what is possible without promising a restoration.

Where can I find privacy information?

The OREBRON website privacy page explains this site. If a game provides its own privacy information, use the link shown in that game or its store listing.

04 / Open a support quest

Still stuck?
Send the signal.

Include the game name, device, software version, game version and the steps that reproduce the issue. Screenshots are excellent loot.

hello@orebron.com